Refund & Returns Policy – ADWYSD Joggers
At ADWYSD Joggers, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help with an easy and transparent return process.
🔄 Returns
You can request a return within 14 days of receiving your order. To be eligible for a return:
- The item must be unused, unworn, and in original condition
- All tags and packaging must be intact
- Proof of purchase (order number or receipt) is required
Items that do not meet these conditions may not be accepted.
❌ Non-Returnable Items
The following items cannot be returned:
- Items on sale or discounted offers
- Gift cards
- Worn, washed, or damaged products
- Items returned after 14 days
💸 Refunds
Once your return is received and inspected:
- We will notify you about the approval or rejection of your refund
- If approved, your refund will be processed within 5–10 business days
- Refunds will be issued to your original payment method
Please note: Shipping fees are non-refundable.
🔁 Exchanges
We only replace items if they are:
- Defective
- Damaged
- Incorrect item received
If you need an exchange, contact us with your order details.
📦 Return Shipping
- Customers are responsible for return shipping costs
- We recommend using a trackable shipping service
- We are not responsible for lost return shipments
📧 How to Start a Return
To initiate a return or exchange, please contact us:
Email: support@adwysdjogger.com
Include:
- Your Order Number
- Reason for return
- Clear photos (if item is damaged or incorrect)
Our team will guide you through the next steps.
⏱ Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account again
- Contact your payment provider
- Processing times may vary depending on your bank
⚠️ Important Note
ADWYSD Joggers reserves the right to refuse returns that do not meet our policy conditions.
💬 Need Help?
We’re always here to assist you. For any questions regarding returns or refunds, feel free to contact us: